1. Introduction
Welcome to FlexiWorx. These Terms and Conditions, together with our Privacy Policy and Disclaimer, govern your use of our website and any services or purchases made through it. By accessing or using our website, you agree to be bound by these terms.
Throughout this document, the following terms apply:
- “Client”, “You”, and “Your” refer to the user of this website.
- “Company”, “We”, “Us”, “Our”, and “FlexiWorx” refer to the business operating this website.
- “Website” and “Online Store” are used interchangeably.
All terms apply to the offer, acceptance, and consideration of payment necessary to provide you with our products and services, in accordance with South African law.
2. Account Registration
2.1 You may register an account for easier future purchases, though this is not mandatory.
2.2 You agree to provide accurate personal information for delivery, billing, and warranty purposes. We will not share this information with third parties except where required for fulfilling your order.
2.3 Keep your login credentials confidential. You are responsible for all activities conducted through your account.
2.4 You are fully liable for any purchases made using your account, whether authorised or not.
3. Delivery & Collection
3.1 Delivery
3.1.1 We deliver to physical addresses within South Africa, excluding informal settlements.
3.1.2 Orders are shipped via courier or our in-house logistics team. Shipping costs are determined by third-party courier rates.
3.1.3 All deliveries are insured. If your order does not arrive, we’ll refund you in full.
3.2 Collection
3.2.1 Products may be collected from our showroom at 137 Goedemoed Road, Durbanville, Cape Town.
3.2.2 Due to the nature of our inventory, not all products listed on the website are stocked in-store.
4. Order Acceptance
Your receipt of an order confirmation does not mean your order has been accepted. We reserve the right to limit, decline or cancel any order for the following reasons:
- Pricing or typographical errors
- Product unavailability
- Fraud detection or payment issues
- Inability to deliver to the specified address
If your order is cancelled, any payments made will be refunded in full.
5. Website Usage
You agree to use the website lawfully and refrain from any actions that may violate laws or infringe on others’ rights. You must be of legal age to form a binding contract.
You are responsible for keeping your account information up to date and authorise us to contact you using the details provided.
6. General Conditions
We reserve the right to:
- Refuse service to anyone for any reason
- Modify or terminate website content, functionality, or services at any time
- Impose additional terms or restrictions as necessary
Your continued use of the website signifies your agreement to any changes.
7. Products & Services
All purchases are subject to product availability. We may:
- Change prices without notice
- Limit quantities sold
- Reject orders from resellers or distributors
We do not guarantee product colours or designs as viewed on-screen. We aim for accuracy but cannot guarantee exact representation.
8. Third-Party Links
External links on our site are provided for your convenience. We do not endorse or control linked sites and are not responsible for their content or practices. Use them at your own risk.
9. User-Generated Content
You are responsible for any content you post on our site. You agree not to share anything:
- Illegal or offensive
- Infringing on intellectual property rights
- Containing malware or harmful code
We reserve the right to remove content at our discretion and are under no obligation to compensate or acknowledge user submissions.
10. Personal Information
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
11. Errors and Omissions
Our website may contain errors or inaccuracies. We reserve the right to correct any such issues and cancel orders where applicable, even after confirmation has been sent.
12. Disclaimer of Liability
Our website and services are provided “as is” without warranties of any kind. We are not liable for any:
- Interruptions or errors
- Loss or damage arising from your use
- Direct or indirect damages
This limitation may not apply where not allowed by law.
13. Indemnification
You agree to indemnify and hold FlexiWorx and its affiliates harmless from any claims arising from your use of the website or violation of these Terms.
14. Entire Agreement
These Terms constitute the full agreement between you and FlexiWorx and supersede any prior agreements or communications.
15. Waiver
Failure to enforce any part of these Terms does not waive our right to enforce them at a later date.
16. Severability
If any part of these Terms is found to be invalid, the remaining sections will continue to be enforceable.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of South Africa. Disputes will be resolved in the courts of Cape Town, Western Province.
18. Online Payments
All online transactions are securely processed via PayFast.
19. Questions & Contact
For questions or feedback, please email us at info@flexiworx.co.za.
20. Updates to These Terms
We may update these Terms at any time without prior notice. It is your responsibility to check this page periodically. Continued use of the site indicates acceptance of any changes.